A simple, transparent process — from search to dispute management. Professional case management you can trust.
Your order is processed securely through Stripe. Eligible unsuccessful cases are handled according to our refund policy.
Search your Google Business Profile and review your negative reviews. No credit card required to start.
Choose the reviews you believe may violate Google's content policies. You're in full control of what gets disputed.
Our team reviews the selected content and manages the dispute process. We document everything and keep you informed.
Follow case progress through your Hippo Shield dashboard. You'll receive status updates as each case progresses.
The removal process typically takes 2-30 days. Once started, the system automatically begins working on your removals and this process cannot be reversed. Google makes the final decision regarding review removal.
Common questions about how our review dispute process works
Hippo Shield helps businesses identify reviews that may violate Google's content policies, builds professional dispute cases, and manages the entire process. Our platform helps businesses evaluate which reviews may qualify and navigate the dispute process.
Hippo Shield evaluates reviews by checking them against Google's content policy guidelines and identifying potential policy violations. These steps help businesses understand whether a review may qualify for dispute before submitting.
The removal process typically takes 2-30 days. Once started, the system automatically begins working on your removals and this process cannot be reversed. Google makes the final decision regarding review removal. Google makes the final decision regarding review removal.
No. Hippo Shield operates 100% within Google's Terms of Service. We only dispute reviews that may violate Google's own content policies through their official channels — never using any methods that violate platform rules.
Your order is processed securely through Stripe. Eligible unsuccessful cases are handled according to our refund policy. We document every step and keep you informed throughout the process.